Terms of Service

These Terms of Service ("Terms") are a legal agreement between you and EasyBuilds LLC, operating as Lode ("Lode," "we," "us," or "our"). They govern your access to and use of the website, web application, and related services available at lode.build (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. The Services

The Services help users compile, manage, and distribute construction drawing sets, including uploading revision issuances, tracking sheet-level changes across revisions, compiling the current set, managing references, and collaborating with project team members. The Services may also include optional AI-assisted features ("Doc") for summarizing revision changes.

You understand and agree that the Services are for document management and organization purposes only. Any decisions you make based on information in the Services are your responsibility.

The Services are intended solely for users located in the United States. You must be at least 18 years old and capable of forming a binding contract to use the Services. If you are accessing the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Right to Access and Use the Services

2.1 License Grant

Subject to your compliance with these Terms and, if applicable, payment of subscription fees, Lode grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your professional or internal document management purposes as intended by the Services.

2.2 Access Through the Platform

The Services are made available primarily through our web application and generally require you to log in to your account to access features. You are responsible for obtaining and maintaining the devices, internet access, and other requirements needed to access the Services.

3. Accounts and Security

3.1 Account Registration

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you. You must promptly notify us of any suspected unauthorized access to or use of your account.

3.3 Third-Party Sign-In (Optional)

You may sign in using a Google account or a Microsoft account. If you choose to sign in with a third-party provider, we receive basic profile information (such as your name and email address) as permitted by your account settings and the permissions you grant. You can revoke access at any time through your third-party account settings.

4. Subscriptions, Billing, and Cancellation

4.1 Subscriptions and Auto-Renewal

Certain features of the Services may require a paid subscription. Subscription terms (including pricing and billing frequency) will be displayed in the Services at the time you subscribe. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us (and our payment processor) to charge the applicable subscription fees and any applicable taxes to your selected payment method on a recurring basis.

4.2 Payment Processing

Subscription payments are processed by Stripe (or a successor payment processor). We do not store full payment card numbers; Stripe processes your payment information according to its terms and privacy policy.

4.3 Cancellation

You can manage and cancel your subscription through the Services' settings page. Cancellation stops future renewals; you will retain access through the end of the then-current paid period unless otherwise stated in the Services.

4.4 Renewal Reminders

We will send a renewal reminder approximately seven (7) days before your subscription renews. You agree that these reminders are transactional communications related to your account.

4.5 Refunds

Payments are non-refundable and we do not provide refunds or credits for partial subscription periods. We may issue refunds in cases of billing errors or technical issues at our discretion.

4.6 Price Changes

We may change subscription fees from time to time. If a fee change applies to your subscription, we will provide notice 30 days before the next renewal and the updated price will take effect at the start of your next renewal period after the notice period.

4.7 Taxes

You are responsible for any taxes, levies, or duties associated with your subscription, except for taxes based on our net income.

5. User Content, Document Ownership, and Collaboration

5.1 Your Content; Ownership

The Services allow you to upload, store, and manage content, including construction drawings, revision issuances, PDFs, and other project materials (collectively, "User Content"). You retain full and exclusive ownership of your User Content at all times. Lode does not claim any ownership interest in your User Content.

5.2 License to Operate the Services

You grant Lode a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, and create derivative works of your User Content solely to operate, provide, maintain, and improve the Services, including enabling features you choose (such as compiled sets, exports, and collaboration), and otherwise in compliance with these Terms and the Privacy Policy. This license terminates when you delete your User Content or your account, subject to the 30-day deletion grace period described in Section 5.5.

5.3 Sharing and Permissions

If you invite others to collaborate on a project, you are responsible for selecting appropriate permissions and for what User Content you share. Collaborators you invite may be able to view, edit, or export User Content based on the permissions you grant.

5.4 Content Standards

You agree not to upload or share User Content that is unlawful, defamatory, infringing, invasive of privacy, harmful, or otherwise objectionable. You also agree not to upload malware or code intended to disrupt or compromise the Services.

5.5 Deletion and Retention

When you delete a project or document, it enters a 30-day grace period during which you may restore it. After the grace period expires, all associated files — including uploaded PDFs, processed sheets, compiled sets, and AI-generated summaries — are permanently and irreversibly deleted from our storage systems. No copies are retained.

We retain anonymized, non-identifiable metrics (such as processing times, sheet counts, and error rates) for system performance and reliability purposes. This data cannot be linked back to you or your projects.

Upon account deletion, the same 30-day grace period applies to all projects and documents associated with your account. A record that your account existed and was deleted is retained permanently for legal and compliance purposes. This record contains no names, email addresses, or file content.

6. AI-Assisted Features ("Doc")

The Services may include an optional AI-assisted feature called Doc that can summarize revision changes, annotate sheets, and answer questions about your drawing set. Doc is disabled by default and can be enabled or disabled on a per-project basis. The platform is fully functional without it.

AI output may be incorrect, incomplete, or outdated, and should not be relied on as professional advice or as a substitute for independent judgment. You are responsible for reviewing and verifying AI output before using it.

When you use Doc, your inputs may be processed by third-party AI providers (for example, Anthropic) to generate responses. We do not use your User Content to train any general-purpose AI models. We keep minimal AI interaction logs only when needed for debugging, quality assurance, and abuse or security investigation.

7. Prohibited Uses

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law;
• Interfere with or disrupt the Services or servers or networks connected to the Services;
• Attempt to gain unauthorized access to the Services (including probing, scanning, or testing vulnerabilities without authorization);
• Scrape, crawl, or use automated means to access the Services except as permitted by us in writing;
• Reverse engineer, decompile, or disassemble the Services except to the extent such restriction is prohibited by law;
• Use the Services to send spam, phishing messages, or other unsolicited communications;
• Upload content that infringes third-party rights (including intellectual property rights) or violates privacy rights of others.

8. Intellectual Property; Feedback

The Services, including their software, user interface, design, and all content and materials provided by Lode (excluding User Content), are owned by EasyBuilds LLC or its licensors and are protected by intellectual property laws. Lode and related logos and names are trademarks of EasyBuilds LLC.

We reserve all rights not expressly granted to you. You may not copy, modify, distribute, sell, or lease any part of the Services except as expressly permitted by these Terms.

If you submit ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without compensation or attribution.

9. Third-Party Services and Links

The Services may integrate with or link to third-party services (for example, Google, Microsoft, Stripe, or external websites). Third-party services are not controlled by Lode and may be subject to separate terms and privacy policies. Lode is not responsible for third-party services, and your use of third-party services is at your own risk.

10. Termination and Suspension

You may stop using the Services at any time. We may suspend or terminate your access to the Services (including your account) if we reasonably believe you have violated these Terms, created risk for Lode or other users, or for any other lawful reason. Where practical, we may provide notice and an opportunity to remedy.

Upon termination, your right to access the Services will cease. Sections that by their nature should survive termination (including Sections 5, 6, 8, 11, 12, 13, and 14) will survive.

11. Disclaimers

The Services are provided "as is" and "as available." To the fullest extent permitted by law, Lode disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any content (including AI output) will be accurate or reliable. You use the Services at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Lode will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, use, or goodwill, arising out of or related to your use of (or inability to use) the Services.

To the fullest extent permitted by law, Lode's total liability for all claims arising out of or related to the Services will not exceed the greater of (a) one hundred U.S. dollars ($100.00) or (b) the amount you paid Lode for the Services in the 12 months before the event giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless EasyBuilds LLC and its officers, directors, members, managers, equity holders, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or third-party right.

14. General

14.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

14.2 Dispute Resolution; Arbitration; Class Action Waiver

14.2.1 Informal Resolution

Before filing a claim, you agree to contact us at support@lode.build and provide a brief written description of the dispute and your contact information. The parties will attempt in good faith to resolve the dispute informally for at least thirty (30) days.

14.2.2 Binding Arbitration

Except for (i) claims that may be brought in small claims court, (ii) requests for injunctive or other equitable relief related to actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations, and (iii) disputes about the enforceability of this arbitration provision, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by a nationally recognized arbitration provider (e.g., AAA) under its consumer or commercial arbitration rules, as applicable.

14.2.3 Location / Procedure

The arbitration will take place in New Castle County, Delaware, unless the parties agree otherwise, and may be conducted by telephone, video conference, or based on written submissions where permitted by the rules.

14.2.4 Fees

Payment of arbitration fees will be governed by the applicable rules and applicable law; we will not seek to impose arbitration costs on a consumer that would be prohibited by law.

14.2.5 Class Action Waiver

To the fullest extent permitted by law, you agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

14.2.6 Jury Trial Waiver

To the fullest extent permitted by law, you waive any right to a jury trial.

14.2.7 Opt-Out

If you do not wish to be bound by this arbitration agreement, you may opt out by emailing support@lode.build within thirty (30) days of first accepting these Terms with the subject line "Arbitration Opt-Out" and providing your name and the email associated with your account. Opting out will not affect any other provision of these Terms.

14.2.8 Court for Carve-Out Claims

For any dispute not subject to arbitration under Section 14.2.2, you and Lode agree to exclusive jurisdiction and venue in the state or federal courts located in New Castle County, Delaware, and waive any objection based on inconvenient forum.

14.3 Modifications

We may modify these Terms at any time by posting updated Terms on the Services. Your continued use of the Services after the effective date of the updated Terms constitutes acceptance. For material changes, we will provide at least thirty (30) days' advance notice by email or prominent posting before the updated Terms take effect.

14.4 Contact

For inquiries, please contact us at support@lode.build.

14.5 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remainder will continue in full force and effect.

14.6 Electronic Communications; Electronic Signatures; Notices

By accessing or using the Services, you consent to receive communications from us electronically, including via email or postings on the Services. Your use of the Services, including clicking an "I Agree" or similar button or checking a terms-acceptance checkbox (if presented), constitutes your electronic signature and acceptance of these Terms.

14.7 Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.

14.8 Entire Agreement

These Terms, together with the Privacy Policy and any additional policies or guidelines posted on the Services, constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties regarding the Services.

14.9 Force Majeure

We will not be liable for any delay or failure to perform any obligation under these Terms if the delay or failure results from events beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, labor disputes, power or internet outages, governmental actions, or failures of third-party services.

14.10 Copyright Complaints (DMCA)

If you believe content on the Services infringes your copyright, please contact us at support@lode.build with the following information: (a) a description of the copyrighted work you claim has been infringed; (b) a description of where the material is located on the Services; (c) your contact information; (d) a statement that you have a good faith belief the use is not authorized; and (e) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act. We will respond as required by applicable law.